Infinix Service Center Pick Me Up, here are the conditions for doing it
Users of this contemporary technology should be familiar with the Infinix service center. Infinix is one of the largest companies that has now expanded its business in terms of smartphones. With the launch of this latest product, this means that Infinix already has more than 10 products sold for sale.
One of the Infinix products that is currently being widely used is a smartphone. The company’s latest product is equipped with qualified specifications so that it is quite popular among gamers. It is no surprise that sales of the latest smartphone products have increased significantly.
Infinix provides service centers spread across different regions of Indonesia to ensure that all users get maximum service. This is to ensure that customers can get help faster if they face problems with the product being used. This way you can easily kl an im for device damage .
The number of Infinix Service Center services is not as high as that of other smartphone brands. However, in order to maximize its services, the company provides Infinix Service Center Pick Me Up services. The service is provided to product users who want to serve the device but are far away from the service centre.
What is Infinix Pick Me Up service
Pick Me Up Service is a service of Infinix Indonesia company specifically for those using products that are far away from the service center. Users of Infinix products who are entitled to use this service are if the distance to the nearest service centre is more than 30 km. With this service, you no longer need to go to the service center, but you need officers coming to the house.
To be able to use the Pick Me Up service, Infinix product users only need to send electronic messages to hotline.id@carlcare.com. Later there will be couriers or staff from the Infinix company who will pick up the product to be repaired. In addition, the device will be taken to the nearest service center checked and repaired as per the complaint sent by the user.
Normally users will immediately receive a reply email related to complaints submitted to the Infinix Service Centre. If you meet the terms and conditions of this Pick Me Up service, the courier will arrive a day later. Be sure to wrap the device well to keep it safe during the journey from home to the nearest service center.
This Infinix pick-up service is generally open every Monday– Friday from 09.00 am to 17.00 pm. For confirmation of complaints, users will usually wait for 1×24 hours. Users of Infinix products are required to include certain personal data such as name, address, cellphone number, city of residence, postal code, pick-up time, type of smartphone, IMEI number, product color and loss and photos of the product.
Pick me up the Terms for Using the Infinix Service Center
Not all users of Infinix products can use this premium service. However, there are certain terms and conditions that have been set by the company for users when they want to try out the Pick Me Up service. Some of these conditions include the following:
- Only Infinix products that still opt for warranty can use the Pick Me Up service
- The bolt seal on the product is intact or has never been opened
- Infinix products touchscreen and LCD are in good condition and do not break
- There is still a warranty card and proof of purchase of the product
- Photo of the product status and send it to the official Infinix email
- Pack Infinix products well when couriers come to pick things up
The main requirement is to pick me up if you want to use this Infinix Service Center. The product warranty guarantee may be lost and cancelled if the user makes a mistake on his own. One of them is like damage caused by human error factors, warranty cannot be claimed.
Apart from this, devices that have already been disassembled will also not be able to take warranty. So, if you still have a warranty period, you should take it directly to the authorized service center so that you can get the best service.
For users who have expired the warranty, they can still use the Infinix Service Center but are charged or are no longer free. This fee is usually for spare parts expenses. Compared to repairs at unauthorized locations that could actually cause more damage to the device, it would be better if you only went to the authorized service center.
List of Official Infinix Service Centers in Indonesia
Infinix has official service centers spread across different regions of Indonesia. This Infinix product is a container for users if the Infinix product has been damaged. At the service center you can repair the device or simply consult if there is a problem with the product. If it is still a warranty period, all services will be free.
Below is a list of authorized Infinix service centers in Indonesia :
- M CareDenpasar (Bali)
The Infinix Service Centre in Bali is located at Jalan Agung No. 140, Danpasar with a telephone number +62 361 9073866
- M care Bandung (Bandung)
Telephone number +62 22 with Lieutenant 1 K05 – K06 addressed at Baluber Town Secure at Jalan Taman Surrey, Bandung 84468781
- M Care Bottom (Bottom)
Vaira Mustika is located at C-08 Complex, Nagoya, Bottom, Indonesia with a contact number +62 77 87430340
- M Care Cirebon
This Jalan Pasuketan No. 63 is located at Siriban, Indonesia with a telephone number +62 231 209322
- Vtech (Jambi)
Jl. Gajah Mada number is located at 11-12 Jambi, with contact number +62 741 43789
- M care Makasar
The Infinix Service Centre is located at MTC Krebosi Lieutenant 3 Block 1 No. 3-5 at Jalan Zand Ahmed i.e., Makasar with contact number +62 24 11 3635038
- M care Medan
Which Jl. Setia Budi Kel. Tanjung Rejo, Kec. Medan Sunggal is located on Medan Sunggal, right in the cope itself. Setia Buddy Business Poin Block BB No. 21 contact number +62 61 8214692
- Telewindu (Palembang)
Kelurahan is located in 24 Ilir, Bukit Kesil District, Jalan Letekol Iskandar No. 36 Rt 10 / RW 003, whose contact number is +62 711 372408
- Alpha Cellular- Semarang
This jalan is with a contact number of +62 on Zendral Sudirman 256, Semrang 247610911
- M Care Surabaya
Mespian Square Jl. A i.e. 78 is located at Surabaya whose contact number is +62 31 8477889
- M care Yogyakarta
Ramai Shopping Mall is located in Lieutenant 2 No. A26, Zail Ahmed i.e. No. 73, Yogyakarta, whose contact number +62 27 4557015
Infinix Service Centre in Jakarta
Jakarta itself has a number of Infinix product service centers spread across several regions. Some of them are as follows
- Bhinka Minister Dimesi (Jakarta)
The gung is on the road to Sahari Raiya 73C no 16. 10610. Indonesian contact number +62 21 29292828
- Infinix House
Stop Pertokian Roxy Mass Bloc E1 No. 5A, addressed at Central Jakarta with contact number +62 21 6329084
- M Care Cempaka Mas
It’s the ITC. Sempaka Mass Lieutenant 6 Number H7-H8 J.L.Latzen is at Suprapto Central Jakarta with contact number +62 21 21480901
- M that Mall Ambassador
Lieutenant 2 Block B No. 7 Mall is located at Ambasador, with a phone number +62 21 5762539
- M care Roxy Square
Roko Mall Roxy Square No. A1 JL Kii Tapa No. 1 is located in Jakarta with contact number +62 21 56954393
While it is not as popular as other smartphone brands, Infinix has a strong commitment to satisfy all its customers and provide the best service. The proof of this comes from the provision of an Infinix service centre and let me pick up the service to reach out to the users living far away from the service centre.